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How do I search for a specific door style?
By visiting our Door Category Pages,
you can find our products by Door Category. Or, if you know the catalog number or properties of the door
you are looking for, simply use our Search box on the right side of the Website header. If searching by
catalog number, please be sure to format the number similar to "S-1070" or "SB-1150".
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When I am viewing details for a specific door, why can’t I click on the links for the elevation PDF or CAD drawing?
Only users who have an account with HeartWood Fine Windows and Doors and are currently logged in may access
the elevation PDF files and associated CAD drawings. To request an account from one of our associates, please
visit our Registration page and follow the instructions found there.
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How do I find a dealer for HeartWood Fine Windows and Doors?
Our Dealer Search page allows you to search for dealers in your state.
If a nearby dealer cannot be found, please do not hesitate to Contact Us.
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What additional benefits does a logged in user receive on your website?
Only users who have an account on our website may view the elevation PDFs and download our CAD drawings.
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How do I get an account for the website?
Simply visit our Registration page and enter all of the required information. Your account login credentials will be send to you immediately.
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Do the drawings shown in this website represent everything HeartWood can make?
Absolutely not! As everything we do is completely custom and one-of-a-kind,
the options are truly limitless. So while there are literally hundreds of drawings
contained in this site, they are really meant only as a starting point.
Certainly many people do find exactly what they are looking for. Others find
elements from various designs they wish to combine to create something uniquely theirs.
Your architect can easily utilize our AutoCAD files to efficiently facilitate the design
process.
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Do your windows and doors come in common sizes?
No, unlike commercial manufacturers we are not limited to any set sizes.
We can manufacture any door or window to the exact size you specify (within reasonable limits of engineering).
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If all doors are custom, why do you show the sizes of each in the door gallery?
The sizes are shown because they relate to actual shop drawings we created
when the job was done. These sizes can be altered in anyway to suit your requirements.
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Can I get a budget price on the doors designs shown on this site?
Yes, we will be happy to get you a budget price – just contact us.
However, remember that there are many, many details to a custom product that can
dramatically affect the price. For example, the design you are looking at my have
beveled glass with true-divided lites (TDL). The same door will be much less
expensive with plain glass and simulated divided lites (SDL).
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Can I visit your factory?
Yes, we are happy to accommodate your visit anytime. We also have two large showrooms in Rochester where you can see our products.
Please contact us to schedule a visit.
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